The Preference Centre
We politely request enquiries from individuals are made using the form on our Home page. We prefer to do this as it provides traceability of communications between all parties. Each new enquiry is allocated a unique reference ID by our automated ticketing system, and all further correspondence is recorded under the same ticket.
If you wish to email and not complete the form then please feel free to do so by contacting us at:
We are happy to return calls and will normally do so within 72 hours, but please remember that if your enquiry is based around an information request (SAR) we will firstly need to gather the information required to provide a written response.
Please also be aware that we will never provide such information in a telephone call, as we are unable to confirm the identity of a caller.
Once we have gathered all the information required we will provide a full written response.
The ICO states all subject access requests (SAR) should be responded to within one month.
Our system is designed to do this and often we are able to respond quicker, however sometimes it can take longer in which case we will notify you.
Individuals wishing to register with us can do so on our Home page.
Businesses wanting more information on our DPO service or wishing to register can do so here.